Wiki Do we have to bill both insurances?

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arieljones1995@gmail.com

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One of our patients recently got a new insurance - so now he has Blue Cross (plus his old ins UHC). He has told us that he just wants us to bill Blue Cross and forget about UHC. Now we have an active contract with both insurances, and his UHC ins is still showing as active. Would there be any issues with JUST billing Blue Cross because he specifically told us not to bill UHC?
 
I do not believe he can opt out unless he is going to be going self pay. Also he may not have a choice either way due to COB, UHC is likely primary so can't billing secondary without billing primary first.
 
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