encomma-watson
Networker
Good morning, everyone.
I have two nurse Practitioners who sees patients and if the patient shows up, I am receiving charge reviews of CPT codes 99202 and 99203 or 99212 and 99213 but the diagnosis code is Z76.89 (Persons encountering health services in other specified circumstances). The patients are given an appointment just to establish care. I cannot move forward with this code because the patients established care because there is nothing wrong with them. If anyone is using EPIC, you know that the bells and whistles goes off and you have "warning Will Robinson" I have been told to change the code to a Z00.00 because the patient was physically seen, ROS was established, Physical Exam was done but I still get Z76.89. This is driving me crazy. What should I do?
I have two nurse Practitioners who sees patients and if the patient shows up, I am receiving charge reviews of CPT codes 99202 and 99203 or 99212 and 99213 but the diagnosis code is Z76.89 (Persons encountering health services in other specified circumstances). The patients are given an appointment just to establish care. I cannot move forward with this code because the patients established care because there is nothing wrong with them. If anyone is using EPIC, you know that the bells and whistles goes off and you have "warning Will Robinson" I have been told to change the code to a Z00.00 because the patient was physically seen, ROS was established, Physical Exam was done but I still get Z76.89. This is driving me crazy. What should I do?