Kelly Brown
2037 Reading Blvd.
West Lawn, Pa 19609
484-332-6096
Kellyb13@live.com
Summary
To obtain a career in a medical field that will enable me to utilize my current certifications (CPC & CPC-H), as well as provide growth and advancement opportunities.
? Experience in the disciplines of Medical Coding (ICD-9, CPT-4, HCPCS, and Coding guidelines)
? ICD-10 CM trained and profiecent
? Excellent communication, time management, organization, attention to detail skills and Quick learner
? Proficient in office duties, including Microsoft Office and knowledge of basic business techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment.
Employment
Sprint
Sales Assistant / Coordinator Wayne, PA July 10 ? Present
? Support Sales team PS, GB, Enterprise, RAMs, MAMs and NAMs with any questions or problems
? Provide training & present updates to the sales groups in regards to any devices, process and/or policy changes
? Order management and follow up
? Process orders (new, add on, RMAs, Activations only, Accessories, upgrades) in FDT
? Project management/Lead while on deployments /migrations or adhoc requests
? Work closely with Sales and other departments to resolve issues
? Onboarding (new hires or transfers)
? Perform credit checks and create BANs
Broadview Networks King of Prussia, PA April 08-July 10
Field Sales Support Specialist
? Scrub Sales orders and enter orders into Sales-trek
? Help Sales with any questions or problems and present updates on any changes
? Help with resolving any orders on hold
? Requests CSRs
? Work closely with Sales, and Corp Sales Support as well as other teams within the company
XO Communications, Inc. Conshohocken, PA Mar 07 ? April 08
Technical Sales Coordinator
? Enter the sales orders into Linx, TBS and IPS
? Resolve holds
? Help Sales with problems or issues
? Request CSRs
? Work closely with Sales, PC, CD, and Billing or any other area
Reading Hospital West Reading, PA Mar 05 ? Mar 07
Monitor Technician Nov 09 ? Jan 10
? Monitor up to 40 patients on telemetry
? Document any changes and make appropriate phone calls to the floors
? Billing of the time of telemetry
? Clean, collect, and place monitors on the patients
Diagnostic Technician
? Collect blood samples from infants to geriatrics
? EKG?s
? Work in the Lab receiving specimens and delivering to the departments within the lab
? General office duties, ordering the tests for IP & OP and assigning ICD-9 codes
? Experience in the ER setting Traumas as well as out on the floor of the hospital.
XO Communications Wyomissing, PA 2000- Nov 2004
Circuit Designer
? Process orders, design network per order
? Work closely with internal departments to resolve any issues
? Work on special projects to clean up network
Auditor
? Verify the accuracy of orders placed into the billing system
? Run audits to locate lost revenue
? Work on special projects
Team lead ? Billing OE
? Supervise a team of 14 people
? Work with other departments to get held orders and issues resolved
? Train new hires
CERTIFICATIONS
2013 Certified Professional Coder (CPC) & Certified Professional Coder-OP Hospital / Facility (CPC-H) AAPC Member ID# 01273980
EDUCATION
Excelsior Technical Institute - approved by the AAPC April 2013 ? Oct 2013
Certified Professional Coder -Physician & OP Hospital / facility course covering: ICD-9CM, Vol. 1-3 CPT, HCPCS, Guidelines, HIPAA, Medicare Coding Procedures and Medical Terminology and A & P
RACC Continuing Education Reading, PA Jan 2005 ? Mar 2005
Certificate Program Diagnostic Tech with Phlebotomy
6 weeks course work and 6 weeks clinical ? Course covered Phlebotomy, Human Diseases, Insurance, Medical
Coding, Medical office procedure office and clinical (set-up),
Wilson Senior High School Wyomissing, PA Sept 1989- June 1992
Berks Vo-Tech ? Certificate in Microcomputers
QUALITIES
? Ability to manage multiple tasks/people in a fast-paced, high pressure environment.
? Dedicated, self-motivated, and goal orientated.
? Exceptional versatility and adaptability, quick learner
? Team player
SKILLS
PC Computer, Microsoft Office 2010 (Word, Excel, Outlook, PowerPoint), Data Entry, Typing, SFDC, DSP, and FDT
2037 Reading Blvd.
West Lawn, Pa 19609
484-332-6096
Kellyb13@live.com
Summary
To obtain a career in a medical field that will enable me to utilize my current certifications (CPC & CPC-H), as well as provide growth and advancement opportunities.
? Experience in the disciplines of Medical Coding (ICD-9, CPT-4, HCPCS, and Coding guidelines)
? ICD-10 CM trained and profiecent
? Excellent communication, time management, organization, attention to detail skills and Quick learner
? Proficient in office duties, including Microsoft Office and knowledge of basic business techniques and methods of using standard word processing, spreadsheet, database and other office software and equipment.
Employment
Sprint
Sales Assistant / Coordinator Wayne, PA July 10 ? Present
? Support Sales team PS, GB, Enterprise, RAMs, MAMs and NAMs with any questions or problems
? Provide training & present updates to the sales groups in regards to any devices, process and/or policy changes
? Order management and follow up
? Process orders (new, add on, RMAs, Activations only, Accessories, upgrades) in FDT
? Project management/Lead while on deployments /migrations or adhoc requests
? Work closely with Sales and other departments to resolve issues
? Onboarding (new hires or transfers)
? Perform credit checks and create BANs
Broadview Networks King of Prussia, PA April 08-July 10
Field Sales Support Specialist
? Scrub Sales orders and enter orders into Sales-trek
? Help Sales with any questions or problems and present updates on any changes
? Help with resolving any orders on hold
? Requests CSRs
? Work closely with Sales, and Corp Sales Support as well as other teams within the company
XO Communications, Inc. Conshohocken, PA Mar 07 ? April 08
Technical Sales Coordinator
? Enter the sales orders into Linx, TBS and IPS
? Resolve holds
? Help Sales with problems or issues
? Request CSRs
? Work closely with Sales, PC, CD, and Billing or any other area
Reading Hospital West Reading, PA Mar 05 ? Mar 07
Monitor Technician Nov 09 ? Jan 10
? Monitor up to 40 patients on telemetry
? Document any changes and make appropriate phone calls to the floors
? Billing of the time of telemetry
? Clean, collect, and place monitors on the patients
Diagnostic Technician
? Collect blood samples from infants to geriatrics
? EKG?s
? Work in the Lab receiving specimens and delivering to the departments within the lab
? General office duties, ordering the tests for IP & OP and assigning ICD-9 codes
? Experience in the ER setting Traumas as well as out on the floor of the hospital.
XO Communications Wyomissing, PA 2000- Nov 2004
Circuit Designer
? Process orders, design network per order
? Work closely with internal departments to resolve any issues
? Work on special projects to clean up network
Auditor
? Verify the accuracy of orders placed into the billing system
? Run audits to locate lost revenue
? Work on special projects
Team lead ? Billing OE
? Supervise a team of 14 people
? Work with other departments to get held orders and issues resolved
? Train new hires
CERTIFICATIONS
2013 Certified Professional Coder (CPC) & Certified Professional Coder-OP Hospital / Facility (CPC-H) AAPC Member ID# 01273980
EDUCATION
Excelsior Technical Institute - approved by the AAPC April 2013 ? Oct 2013
Certified Professional Coder -Physician & OP Hospital / facility course covering: ICD-9CM, Vol. 1-3 CPT, HCPCS, Guidelines, HIPAA, Medicare Coding Procedures and Medical Terminology and A & P
RACC Continuing Education Reading, PA Jan 2005 ? Mar 2005
Certificate Program Diagnostic Tech with Phlebotomy
6 weeks course work and 6 weeks clinical ? Course covered Phlebotomy, Human Diseases, Insurance, Medical
Coding, Medical office procedure office and clinical (set-up),
Wilson Senior High School Wyomissing, PA Sept 1989- June 1992
Berks Vo-Tech ? Certificate in Microcomputers
QUALITIES
? Ability to manage multiple tasks/people in a fast-paced, high pressure environment.
? Dedicated, self-motivated, and goal orientated.
? Exceptional versatility and adaptability, quick learner
? Team player
SKILLS
PC Computer, Microsoft Office 2010 (Word, Excel, Outlook, PowerPoint), Data Entry, Typing, SFDC, DSP, and FDT