izanami647
New
Hi my name is Alexandra Garcia. I've been working as a Coder at a lab. for over two and a half years. The company was recently sold and will be closing soon. I'm looking to find a company that will continue to grow my skills as a coder. I've attached my resume for review.
Alexandra B. Garcia
615 East Broadway Unit 404 Long Beach, California 90802 PHONE: (562) 480-1537 EMAIL: izanami647@aol.com
Education
CALIFORNIA STATE UNIVERSITY, Long Beach, CA B.S., Management & Operations Management,2000
CALIFORNIA STATE UNIVERSITY, Dominguez Hills, Medical Billing and Coding, 2013
Certification
CPC via AAPC, active membership 2013-Present; ICD-10 Proficiency, Q4 2015
Skills and Proficiencies
ICD-9/10-CM / CPT / HCPCS Level II Coding, Outpatient Facility Coding, Xifin RPM, NovoPath, WorkFlow/Order Entry, Antrim, Visual Cactus
Full comprehension of medical terminology, anatomy and physiology, WPM 52 (LBCC Verification), MS Excel: Formatting, Tables,
SUM/AVERAGE Formula(s), Pivot Tables
EXPERIENCE
Pathology Inc., Torrance, California 2013 to Present
Medical Billing/Coding Specialist
Achievements:
Successfully processed an average of 150 ICD-9-CM coding requisitions with an error rate less than 1% within 1 month of start.
Developed reconciliation log aiding timely record & verification of deposits resulting in revenue increase MoM
Nominated to Super Star program for going above and beyond the call of duty and getting the job done accurately and efficiently.
Rose to key ad-hoc reporting personnel in first 2 months of hire
Duties:
ICD-9/10 Diagnosis and CPT Procedure coding from following:
Clinical Pathology Reports via direct client (Physicians, General and Specialty Medical Groups)
Anatomical Pathology Reports via direct client (Hospital and Surgical Center)
Code special pathology IHC (Immunohistochemistry) stains from laboratory technicians
Abstract diagnosis from pathologist narrative via paper chart or EMR
Claims denial management via assessment of accuracy & completeness of claim related to ICD 9/10 diagnosis and/or CPT
procedure code(s) based on documentation
Proactive contact with direct client or assigned pathologist to request additional supporting information
Performed day to day functions associated with coding, abstracting and revenue cycle
Completion of daily executive level Accounts Receivable report(s)
Posting individual patient and bulk insurance payments via EOB
Cash collection & deposit reconciliation for satellite offices and draw stations; research & resolve satellite office deposit
discrepancy, patient billing disputes
Completion and formatting of ad-hoc reports & special projects from senior or executive management.
St. Mary’s Hospital, Long Beach, California
2013
Volunteer (Medical Staff)
Duties:
● Medical staff credentialing; Send/receive physician affiliation letters, update medical staff credentials on Visual Cactus & Medco;
Track and organize of all necessary documentation
JCPENNEY, Lakewood, California
Customer Service Manager 2001 thru 2012
Achievements:
● Spearheaded the improvement of online order results up 40% on average weekly participation, 22% improvement on customer service
KPI within two months of Q1 2011.
● Achieved improvement in customer service survey results, increasing KPI 10% under 45 days of assignment.
● Managed $4 MIL & $7MIL retail departments concurrently
● Lead teams to achieve weekly credit/online survey goals for 6 consecutive months prior to reassignment
● Duties:
● Oversaw Human Resource functions such as talent sourcing, hiring and training for entire $36 mil operation
● Assumed responsibility for running “Manager on Duty” program to ensure optimum customer service
● Reorganized departments monthly by completing set/sell planners by due date to align department to weekly marketing ads; Analyzed
reports to drive profit and sales.
● Oversaw weekly schedules for entire sales floor team (5 departments at approx 200+ headcount)
● Ensured all Federal, State and internal training certifications were met on a timely basis.
Alexandra B. Garcia
615 East Broadway Unit 404 Long Beach, California 90802 PHONE: (562) 480-1537 EMAIL: izanami647@aol.com
Education
CALIFORNIA STATE UNIVERSITY, Long Beach, CA B.S., Management & Operations Management,2000
CALIFORNIA STATE UNIVERSITY, Dominguez Hills, Medical Billing and Coding, 2013
Certification
CPC via AAPC, active membership 2013-Present; ICD-10 Proficiency, Q4 2015
Skills and Proficiencies
ICD-9/10-CM / CPT / HCPCS Level II Coding, Outpatient Facility Coding, Xifin RPM, NovoPath, WorkFlow/Order Entry, Antrim, Visual Cactus
Full comprehension of medical terminology, anatomy and physiology, WPM 52 (LBCC Verification), MS Excel: Formatting, Tables,
SUM/AVERAGE Formula(s), Pivot Tables
EXPERIENCE
Pathology Inc., Torrance, California 2013 to Present
Medical Billing/Coding Specialist
Achievements:
Successfully processed an average of 150 ICD-9-CM coding requisitions with an error rate less than 1% within 1 month of start.
Developed reconciliation log aiding timely record & verification of deposits resulting in revenue increase MoM
Nominated to Super Star program for going above and beyond the call of duty and getting the job done accurately and efficiently.
Rose to key ad-hoc reporting personnel in first 2 months of hire
Duties:
ICD-9/10 Diagnosis and CPT Procedure coding from following:
Clinical Pathology Reports via direct client (Physicians, General and Specialty Medical Groups)
Anatomical Pathology Reports via direct client (Hospital and Surgical Center)
Code special pathology IHC (Immunohistochemistry) stains from laboratory technicians
Abstract diagnosis from pathologist narrative via paper chart or EMR
Claims denial management via assessment of accuracy & completeness of claim related to ICD 9/10 diagnosis and/or CPT
procedure code(s) based on documentation
Proactive contact with direct client or assigned pathologist to request additional supporting information
Performed day to day functions associated with coding, abstracting and revenue cycle
Completion of daily executive level Accounts Receivable report(s)
Posting individual patient and bulk insurance payments via EOB
Cash collection & deposit reconciliation for satellite offices and draw stations; research & resolve satellite office deposit
discrepancy, patient billing disputes
Completion and formatting of ad-hoc reports & special projects from senior or executive management.
St. Mary’s Hospital, Long Beach, California
2013
Volunteer (Medical Staff)
Duties:
● Medical staff credentialing; Send/receive physician affiliation letters, update medical staff credentials on Visual Cactus & Medco;
Track and organize of all necessary documentation
JCPENNEY, Lakewood, California
Customer Service Manager 2001 thru 2012
Achievements:
● Spearheaded the improvement of online order results up 40% on average weekly participation, 22% improvement on customer service
KPI within two months of Q1 2011.
● Achieved improvement in customer service survey results, increasing KPI 10% under 45 days of assignment.
● Managed $4 MIL & $7MIL retail departments concurrently
● Lead teams to achieve weekly credit/online survey goals for 6 consecutive months prior to reassignment
● Duties:
● Oversaw Human Resource functions such as talent sourcing, hiring and training for entire $36 mil operation
● Assumed responsibility for running “Manager on Duty” program to ensure optimum customer service
● Reorganized departments monthly by completing set/sell planners by due date to align department to weekly marketing ads; Analyzed
reports to drive profit and sales.
● Oversaw weekly schedules for entire sales floor team (5 departments at approx 200+ headcount)
● Ensured all Federal, State and internal training certifications were met on a timely basis.