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Addie Gibbs
420 Peace Court
Kissimmee, Florida 34759
(863) 496-0110
addie_777@verizon.net
Seeking a position in the medical billing and insurance coding field to utilize my professional skills, apply my education with strong communication skills and over 30 years customer service experience that will be a definite benefit to a team of healthcare professionals.
Healthcare Certification
CPC-A: Medical Billing and Insurance Coding Lakeland, FL. 12/2011
Education
Herzing University Orlando, FL. 12/2010
• Diploma in Medical Billing and Insurance Coding:GPA 3.6
• The Dean’s List
• Member of Phi Theta Kappa
• Memberships in AHIMA and AAPC
North Carolina Central University Durham, N.C. 05/1972
Bachelor of Arts Degree in Sociology, minor in Psychology
Skills
• Knowledge of ICD-9-CM, HCPCS Level II, and CPT coding, insurance billing, medical office administration, introduction to ICD-10-CM, introduction to Medisoft software, and the use of computers
• Familiarity with the CMS-1500 form, knowledge of EOB, type 45 wpm
• Performed insurance eligibility verifications and assessed appropriate usage of modifiers
• Differentiated between the three levels of the HCPCS coding system
• Trained in application and relevance of HIPAA and HCPCS guidelines
• Abstracted physician’s notes to assure documentation support codes chosen to obtain optimal reimbursement provided under the law
• Understanding of global surgical periods as applied by insurance industry
Experience
• Completed 180 hours internship specializing in medical billing and insurance coding
• Attended a Seminar on Medicare Rules and Regulations Orlando, FL. 09/2010
Verizon Telecommunications Falls Church, VA. 11/1973-08/2007
Central Office Technician 03/1990-08/2007
• Successfully supported employer mission by utilizing switch equipment to facilitate customer landline usage, cellular phone service and data connections
• Assisted customers by troubleshooting technical issues of telecommunication equipment
• Worked collectively with various levels of management, corporate clients, agencies, and departments
• Over 4,000 hours in specialized detail-oriented technical training
Frame Attendants 05/1985-03/1990
• Analyzed and reviewed trouble reports, and new service orders; wired service based on the circuit layouts using design indicated in service order
• Awarded for quality customer service
Repair Clerk 08/1978-05/1985
• Answered customer troubleshooting calls, such as no dial tone and data circuit failure
• Collaborated with multiple departments to resolve customer telecommunication issues
• Prepared trouble tickets in order to have customer’s service issues corrected or repaired
Long Distance Operator 11/1973-08/1978
• Answered customer calls for assistance in placing overseas, state to state and pay station phone calls
420 Peace Court
Kissimmee, Florida 34759
(863) 496-0110
addie_777@verizon.net
Seeking a position in the medical billing and insurance coding field to utilize my professional skills, apply my education with strong communication skills and over 30 years customer service experience that will be a definite benefit to a team of healthcare professionals.
Healthcare Certification
CPC-A: Medical Billing and Insurance Coding Lakeland, FL. 12/2011
Education
Herzing University Orlando, FL. 12/2010
• Diploma in Medical Billing and Insurance Coding:GPA 3.6
• The Dean’s List
• Member of Phi Theta Kappa
• Memberships in AHIMA and AAPC
North Carolina Central University Durham, N.C. 05/1972
Bachelor of Arts Degree in Sociology, minor in Psychology
Skills
• Knowledge of ICD-9-CM, HCPCS Level II, and CPT coding, insurance billing, medical office administration, introduction to ICD-10-CM, introduction to Medisoft software, and the use of computers
• Familiarity with the CMS-1500 form, knowledge of EOB, type 45 wpm
• Performed insurance eligibility verifications and assessed appropriate usage of modifiers
• Differentiated between the three levels of the HCPCS coding system
• Trained in application and relevance of HIPAA and HCPCS guidelines
• Abstracted physician’s notes to assure documentation support codes chosen to obtain optimal reimbursement provided under the law
• Understanding of global surgical periods as applied by insurance industry
Experience
• Completed 180 hours internship specializing in medical billing and insurance coding
• Attended a Seminar on Medicare Rules and Regulations Orlando, FL. 09/2010
Verizon Telecommunications Falls Church, VA. 11/1973-08/2007
Central Office Technician 03/1990-08/2007
• Successfully supported employer mission by utilizing switch equipment to facilitate customer landline usage, cellular phone service and data connections
• Assisted customers by troubleshooting technical issues of telecommunication equipment
• Worked collectively with various levels of management, corporate clients, agencies, and departments
• Over 4,000 hours in specialized detail-oriented technical training
Frame Attendants 05/1985-03/1990
• Analyzed and reviewed trouble reports, and new service orders; wired service based on the circuit layouts using design indicated in service order
• Awarded for quality customer service
Repair Clerk 08/1978-05/1985
• Answered customer troubleshooting calls, such as no dial tone and data circuit failure
• Collaborated with multiple departments to resolve customer telecommunication issues
• Prepared trouble tickets in order to have customer’s service issues corrected or repaired
Long Distance Operator 11/1973-08/1978
• Answered customer calls for assistance in placing overseas, state to state and pay station phone calls
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