4773 Ocala Drive, Parma, OH 44134 • 440.845.6356 • pmto@sbcglobal.net
MICHAEL W GOERZ, BS, CPC-A
Experience
11/2003-Present MTOclean – Cuyahoga County
Small Business Owner (part time)
Oversee the performance of residential-commercial cleaning company
10/2000 – 7/2003 Credentialing Corporation of America Rocky River, OH
Operations Manager
Operational management of staff performing Primary Source Verification
Preparation and participation in NCQA survey that resulted in accreditation with commendations
Program manager for HEDIS studies with third party payers.
Developed and implemented program for productivity measurement
Policy and procedure review and development
Attendance and participation IN HMO/PPO/TPA credentialing committee
9/1996 – 9/2000 American HomePatient Twinsburg, OH
General Manager
Multi-site management to include clinical, administrative and sales departments
Management of customer service and billing department
Prepared annual budget and administered monthly P&L achieving above standard performance for budget goals and objectives
Program manager for department audits to insure compliance with company policy and procedure. Managed participation in successful JCAHO surveys
Compliance with all government agencies to include FDA, DOT and Medicare/Medicaid
2/1991 – 9/1996 Apria Healthcare (Homedco) Cleveland/Columbus,OH
Region Manager
Multi-site management of clinical, administrative and sales departments, to include centralized CSR and billing department
Region responsibility for budget preparation and P&L performance achieving above standard performance
Program manager for Manager-in-Training to include Area Manager and Branch Manager
Education
Certificate of Completion - American Academy of Professional Coders
• CPC-A (February 5, 2011)
BS Degree Healthcare Administration – Dyke College
AS Degree Respiratory Care Technology – Cuyahoga Community College
• Registered Respiratory Therapist (RRT)
References
References are available on request.
MICHAEL W GOERZ, BS, CPC-A
Experience
11/2003-Present MTOclean – Cuyahoga County
Small Business Owner (part time)
Oversee the performance of residential-commercial cleaning company
10/2000 – 7/2003 Credentialing Corporation of America Rocky River, OH
Operations Manager
Operational management of staff performing Primary Source Verification
Preparation and participation in NCQA survey that resulted in accreditation with commendations
Program manager for HEDIS studies with third party payers.
Developed and implemented program for productivity measurement
Policy and procedure review and development
Attendance and participation IN HMO/PPO/TPA credentialing committee
9/1996 – 9/2000 American HomePatient Twinsburg, OH
General Manager
Multi-site management to include clinical, administrative and sales departments
Management of customer service and billing department
Prepared annual budget and administered monthly P&L achieving above standard performance for budget goals and objectives
Program manager for department audits to insure compliance with company policy and procedure. Managed participation in successful JCAHO surveys
Compliance with all government agencies to include FDA, DOT and Medicare/Medicaid
2/1991 – 9/1996 Apria Healthcare (Homedco) Cleveland/Columbus,OH
Region Manager
Multi-site management of clinical, administrative and sales departments, to include centralized CSR and billing department
Region responsibility for budget preparation and P&L performance achieving above standard performance
Program manager for Manager-in-Training to include Area Manager and Branch Manager
Education
Certificate of Completion - American Academy of Professional Coders
• CPC-A (February 5, 2011)
BS Degree Healthcare Administration – Dyke College
AS Degree Respiratory Care Technology – Cuyahoga Community College
• Registered Respiratory Therapist (RRT)
References
References are available on request.