LGardiner79
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Lisa Gardiner CPC-A
79 Grand Ave
Vernon, CT 06066
Telephone: 860-794-6997
E-Mail: Lgardiner79@comcast.net
Objective:
To obtain a challenging career at a progressive company utilizing my attention to detail, strong work ethic, extensive customer service background and the skills I have acquired through my education and professional employment of 20 years.
Employment:
Retail Associate 2009-Present
Simoniz USA Bolton, CT
• Receive retail orders via fax or electronic transmission.
• Review purchase orders for accuracy meeting shipping and delivery deadlines.
• Invoice customers upon confirmation of shipping product.
• Review invoices carefully for errors before sending to customers.
• Handle shipments to trade shows with careful attention to timeliness.
• Review payments received verifying accuracy; issuing credits when needed; dispute deductions taken by showing proof of delivery and requesting payment.
• Resolve customer issues.
Senior Account Manager 2001-2009
National Waste Associates East Hartford, CT
• Trained new hires.
• Created internal training documentation.
• Coordinated special client driven projects working with other departments.
• Prepared and maintained all related spreadsheets.
• Handled client and vendor issues to resolution.
• Reviewed leases and invoices; generated purchase orders; maintained accuracy.
• Met all service deadlines.
• Served as supervisor when required.
• Reviewed invoices for accuracy.
• Interacted with other departments to meet deadlines.
Account Administrator 1999-2000
DST South Windsor, CT
• Reviewed and coordinated changes to client data.
• Communicated daily with clients.
• Interacted with other departments to ensure accuracy of client product.
Parts/Service Coordinator 1996-1999
Ro-Vic Manchester, CT
• Maintained inventory in service department stock room.
• Ordered parts for customers, technicians and in-house use.
• Coordinated service calls for technicians.
• Generated work orders; received and processed shipments, maintained accuracy.
• Generated purchase orders for customer and technician billing.
• Staged orders to be shipped to clients.
• Supported customer service, processed inbound orders via phone and fax.
Education:
Health Claims Specialist 2009-2010
Branford Hall Career Institute Windsor, CT
Associates Degree, Communications 1992-1995
Manchester Community College Manchester, CT
Skills:
• Experienced on AS400 System.
• Proficient at Microsoft Word and Excel, data processing, strong math skills.
• Knowledge of Medisoft, medical terminology, insurance claim forms, CPT, ICD-9, HCPCS, medical billing using both the 1500 form and UB-04 form
• Effectively uses office equipment IE: pc, fax machine, copier, etc.
• Certified in CPR and First Aid
References:
Furnished Upon Request
79 Grand Ave
Vernon, CT 06066
Telephone: 860-794-6997
E-Mail: Lgardiner79@comcast.net
Objective:
To obtain a challenging career at a progressive company utilizing my attention to detail, strong work ethic, extensive customer service background and the skills I have acquired through my education and professional employment of 20 years.
Employment:
Retail Associate 2009-Present
Simoniz USA Bolton, CT
• Receive retail orders via fax or electronic transmission.
• Review purchase orders for accuracy meeting shipping and delivery deadlines.
• Invoice customers upon confirmation of shipping product.
• Review invoices carefully for errors before sending to customers.
• Handle shipments to trade shows with careful attention to timeliness.
• Review payments received verifying accuracy; issuing credits when needed; dispute deductions taken by showing proof of delivery and requesting payment.
• Resolve customer issues.
Senior Account Manager 2001-2009
National Waste Associates East Hartford, CT
• Trained new hires.
• Created internal training documentation.
• Coordinated special client driven projects working with other departments.
• Prepared and maintained all related spreadsheets.
• Handled client and vendor issues to resolution.
• Reviewed leases and invoices; generated purchase orders; maintained accuracy.
• Met all service deadlines.
• Served as supervisor when required.
• Reviewed invoices for accuracy.
• Interacted with other departments to meet deadlines.
Account Administrator 1999-2000
DST South Windsor, CT
• Reviewed and coordinated changes to client data.
• Communicated daily with clients.
• Interacted with other departments to ensure accuracy of client product.
Parts/Service Coordinator 1996-1999
Ro-Vic Manchester, CT
• Maintained inventory in service department stock room.
• Ordered parts for customers, technicians and in-house use.
• Coordinated service calls for technicians.
• Generated work orders; received and processed shipments, maintained accuracy.
• Generated purchase orders for customer and technician billing.
• Staged orders to be shipped to clients.
• Supported customer service, processed inbound orders via phone and fax.
Education:
Health Claims Specialist 2009-2010
Branford Hall Career Institute Windsor, CT
Associates Degree, Communications 1992-1995
Manchester Community College Manchester, CT
Skills:
• Experienced on AS400 System.
• Proficient at Microsoft Word and Excel, data processing, strong math skills.
• Knowledge of Medisoft, medical terminology, insurance claim forms, CPT, ICD-9, HCPCS, medical billing using both the 1500 form and UB-04 form
• Effectively uses office equipment IE: pc, fax machine, copier, etc.
• Certified in CPR and First Aid
References:
Furnished Upon Request