Lateefah26
Networker
Lateefah Robinson, CPC-A
267-770-0480
khafeefah@yahoo.com
Objective- To obtain a position to which I can utilize my skills and experience, expand my knowledge of the medical field and maintain success in a field I enjoy.
Experience
Aetna - Blue Bell, PA September 2010- Current
Eligibility Consultant
• Complete enrollment additions, terminations, and updates
• Enroll new policyholders
• Process refunds, EFT and Credit card payments
• Create policies and procedures
Independence Blue Cross - Philadelphia, PA March 2007 – August 2010
Senior Customer Service Representative
• Mentored customer service representatives
• Assisted policyholders with billing, enrollment, and website support questions
• Met or exceeded score card metrics
• Investigated claims and reviewed codes for processing issues
Education
Drexel University – Philadelphia, PA
Pursing BS in Healthcare Administration Graduation: May 2013
Medical Billing and Coding certificate Graduation: March 2011
Community College of Philadelphia – Philadelphia, PA
Associate Degree in Business
Certification/Licensure
Certified Coder, AAPC 2012 certification # 01145816
References
Available upon request
267-770-0480
khafeefah@yahoo.com
Objective- To obtain a position to which I can utilize my skills and experience, expand my knowledge of the medical field and maintain success in a field I enjoy.
Experience
Aetna - Blue Bell, PA September 2010- Current
Eligibility Consultant
• Complete enrollment additions, terminations, and updates
• Enroll new policyholders
• Process refunds, EFT and Credit card payments
• Create policies and procedures
Independence Blue Cross - Philadelphia, PA March 2007 – August 2010
Senior Customer Service Representative
• Mentored customer service representatives
• Assisted policyholders with billing, enrollment, and website support questions
• Met or exceeded score card metrics
• Investigated claims and reviewed codes for processing issues
Education
Drexel University – Philadelphia, PA
Pursing BS in Healthcare Administration Graduation: May 2013
Medical Billing and Coding certificate Graduation: March 2011
Community College of Philadelphia – Philadelphia, PA
Associate Degree in Business
Certification/Licensure
Certified Coder, AAPC 2012 certification # 01145816
References
Available upon request