I received my CPC-A certification through the AAPC and my Certified Professional Medical Coding certificate through Macomb Community College in September 2013. I have completed a program in Medical Terminology and Medical Billing and Coding through Troy Continuing Education. I have over ten years experience in customer service and in a receptionist capacity. I am proficient in Microsoft Word, Access and Excel. In addition, I possess excellent attention to detail, am a quick learner, and am able to work independently or as part of a team.
I am looking to take my career in a new direction and hope to hear from you. If given the opportunity I know I will prove to be an asset to your organization.
Sincerely,
Jill J. Durocher
Jill J Durocher
14486 Shadywood Drive
Sterling Heights, MI 48312
(248)761-5132
jillbean77@hotmail.com
SUMMARY OF QUALIFICATIONS
JOB SPECIFIC SKILLS: ***Received a CPC-A certification through the AAPC in September 2013.. ** AAPC Member **Received a certificate in Macomb Community College's Professional Coding Preparation program. Completed a Medical Terminology Class, ICD-9 Class, and a CPT Coding Class. Quick learner with excellent attention to detail, able to work independently or as part of a team.
EXPERIENCE
Confirmation Coordinator
Fox Portrait Studios, Roseville, MI
05/2004 to 11/2013
Maintaining files on all weddings booked through eight studio locations. Verifying correct contact information, times & locations for the events. Assigning photographers for wedding and on location photography. Maintaining payroll for wedding photographers. Scheduling appointments, taking orders, explaining company products and services.
Sales Associate
Rite-Aid Pharmacy, Bloomfield Hills, MI
05/2003 to 05/2004
Operating the cash register, stocking shelves. Directing customers to products, answering customer inquiries in person and via the telephone regarding store services and policies. Assisting management with store preparation for upcoming sales and with merchandising of store.
Employment Services Specialist
Oak Park Career Center, Oak Park, MI
03/1999 to 04/2003
Assisting customers with creating, proofreading, editing and finalizing resumes using various resume programs including Michigan's Talent Bank, Resume Pro and Microsoft Word. Assisting customers with accessing labor market resources and support services to aid in their job search. Maintaining accurate daily records of provided services; data entry of these services into appropriate data banks. Responsible for greeting customers, answering inquiries and providing information regarding services offered by the center as well as the location of departments, offices, and employees within organization both in person and via the telephone.
Sales Associate
MC Sporting Goods, Troy, MI
05/1997 to 03/1999
Customer service duties including operating the cash register, selling footwear/clothing items and answering customer questions. In addition, also assisting management with store preparation for upcoming sales and with merchandising of store.
EDUCATION & TRAINING
CPC-A certification received in September 2013 through the AAPC
Certificate, Certified Professional Coding, Macomb Community College, MI
Certificate, Medical Terminology and Medical Billing & Coding, Troy Continuing Education, MI
Bachelor of Arts, Psychology, Oakland University, MI
I am looking to take my career in a new direction and hope to hear from you. If given the opportunity I know I will prove to be an asset to your organization.
Sincerely,
Jill J. Durocher
Jill J Durocher
14486 Shadywood Drive
Sterling Heights, MI 48312
(248)761-5132
jillbean77@hotmail.com
SUMMARY OF QUALIFICATIONS
JOB SPECIFIC SKILLS: ***Received a CPC-A certification through the AAPC in September 2013.. ** AAPC Member **Received a certificate in Macomb Community College's Professional Coding Preparation program. Completed a Medical Terminology Class, ICD-9 Class, and a CPT Coding Class. Quick learner with excellent attention to detail, able to work independently or as part of a team.
EXPERIENCE
Confirmation Coordinator
Fox Portrait Studios, Roseville, MI
05/2004 to 11/2013
Maintaining files on all weddings booked through eight studio locations. Verifying correct contact information, times & locations for the events. Assigning photographers for wedding and on location photography. Maintaining payroll for wedding photographers. Scheduling appointments, taking orders, explaining company products and services.
Sales Associate
Rite-Aid Pharmacy, Bloomfield Hills, MI
05/2003 to 05/2004
Operating the cash register, stocking shelves. Directing customers to products, answering customer inquiries in person and via the telephone regarding store services and policies. Assisting management with store preparation for upcoming sales and with merchandising of store.
Employment Services Specialist
Oak Park Career Center, Oak Park, MI
03/1999 to 04/2003
Assisting customers with creating, proofreading, editing and finalizing resumes using various resume programs including Michigan's Talent Bank, Resume Pro and Microsoft Word. Assisting customers with accessing labor market resources and support services to aid in their job search. Maintaining accurate daily records of provided services; data entry of these services into appropriate data banks. Responsible for greeting customers, answering inquiries and providing information regarding services offered by the center as well as the location of departments, offices, and employees within organization both in person and via the telephone.
Sales Associate
MC Sporting Goods, Troy, MI
05/1997 to 03/1999
Customer service duties including operating the cash register, selling footwear/clothing items and answering customer questions. In addition, also assisting management with store preparation for upcoming sales and with merchandising of store.
EDUCATION & TRAINING
CPC-A certification received in September 2013 through the AAPC
Certificate, Certified Professional Coding, Macomb Community College, MI
Certificate, Medical Terminology and Medical Billing & Coding, Troy Continuing Education, MI
Bachelor of Arts, Psychology, Oakland University, MI