I also feel the same way! I feel like AAPC is just out for the money. To ask an expert a question is $50…Members $25!! Why are you making your people pay for support?! Im beyond discouraged, thousands of dollars along with hours of studying for this test only to discover it’s super hard to get a job as a new coder. I feel taken advantage of. They should let people know these things BEFORE making the decision to get certified.
I just wanted to point out that the Ask An Expert is a consulting platform where practices can get an expert opinion about scenarios encountered in their workplace. AAPC Audit Services Group also offers more in depth consulting for practices who need services beyond just one question.
Ask An Expert is not really something intended for members to pay for answers to general coding questions - especially if those members aren't even working in the field. It's meant for specific questions that come up on the job where an expert opinion is needed.
However, there are a number of free resources for members to get insight from other certified members on coding questions.
This forum is one of those resources.
There's also an official AAPC Facebook group for certified members to discuss coding questions. (There are registration questions to join the group.):
AAPC Certified Members - Coding, Billing, Rev Cycle Questions Only
https://www.facebook.com/groups/AAPCcertified
Excerpt from group description - This page is only for credentialed AAPC members and is to be used for professional purposes only. Members are encouraged to ask questions related to medical coding, billing, and anything related to the management of the revenue cycle.
Finally, there are a wide variety of specialty and function specific groups maintained by members and experts to share discussion about specific coding topics. There are too many to make a comprehensive list here, and many of them are tailored to a specific niche.
For example, I maintain a group for radiation oncology coders and billers, which is a fairly small niche & wouldn't really be of interest to someone not working in radiation oncology. Vanessa Moldovan runs a great group for people who work in revenue cycle/billing. (The group is called For the Love of the Revenue Cycle) There are also a number of groups specific to Risk Adjustment coding. HCC/Risk Adjustment Coders -- USA Only is one I know is pretty active.
There are a lot of more general groups out there too. It really just depends on what interests you. There's a group that seems pretty active called Entry-Level Medical Coders, and there's another member run group called AAPC Coders. If someone is interested in those types of groups, they can search and/or ask for recommendations from others.
I've been told there are also some coding and billing groups on Reddit too. I have no personal experience with those forums, but if someone doesn't want to join Facebook groups that might be a good avenue to explore too.
If someone is newly certified and not yet working in the field, I would encourage them to explore any of the free resources mentioned above to get general coding questions answered.