patdow
Networker
I’m needing help on how to bill correctly for a colonoscopy. Patient had colonoscopy due to personal history of colon polyps. Previous colonoscopy was 2 years prior with colon polyps found. No colon polyps found on this recent colonoscopy. So we billed using Z86.010 Personal History of Colonic Polyps and G0105 Colonoscopy High Risk Screening. Patient insurance is Cigna primary and Medicare secondary. Claim denied due to “ICD-10 is unacceptable principal diagnosis”. I don’t know what other icd 10 code to use. Insurance rep is not helping. And we already sent them medical records but they still denied.