Hello Coding World,
Could anyone give me advice on how to handle a coordination of benefits issue. I have patients, who are very sick and are not able to call COB to update there benefits. Most of our patient was on a working beneficary/spouse plan which termed and is medicare primary. The problem is until its updated by patient, Mcr keep denying the claim.
If patient is in Nursing home shouldn't the Case Manager or social worker be able to help updated COB?
Thanks in advance
Could anyone give me advice on how to handle a coordination of benefits issue. I have patients, who are very sick and are not able to call COB to update there benefits. Most of our patient was on a working beneficary/spouse plan which termed and is medicare primary. The problem is until its updated by patient, Mcr keep denying the claim.
If patient is in Nursing home shouldn't the Case Manager or social worker be able to help updated COB?
Thanks in advance