For those of you that have providers going to other facilities, like admitting and doing rounds at hospitals or doing surgeries in hospitals or ASCs, how do you keep track of the services so you don't miss any billings?
We are trying to come up with a more solid way to be sure we are capturing all charges. Right now we depend heavily on the doctors "little black books" where they manually write down who they saw and what they did and bring it back to their office staff. This gets entered into the billing system and put on hold until we get the records from the hospital to verify that everything is correct and then it is billed.
The problem with this system is very obvious, not everything makes it to the black book. So I am looking for ideas or advice on other ways to do this more effectively.
Right now we are doing a lot of backtracking, I had the dictation staff pull the lists of all my providers dictation for certain time periods and I am comparing that with what we billed. This is very time consuming and it is showing exactly how big the holes in our current system really are.
Thanks for any input in advance,
Laura, CPC
We are trying to come up with a more solid way to be sure we are capturing all charges. Right now we depend heavily on the doctors "little black books" where they manually write down who they saw and what they did and bring it back to their office staff. This gets entered into the billing system and put on hold until we get the records from the hospital to verify that everything is correct and then it is billed.
The problem with this system is very obvious, not everything makes it to the black book. So I am looking for ideas or advice on other ways to do this more effectively.
Right now we are doing a lot of backtracking, I had the dictation staff pull the lists of all my providers dictation for certain time periods and I am comparing that with what we billed. This is very time consuming and it is showing exactly how big the holes in our current system really are.
Thanks for any input in advance,
Laura, CPC