ollielooya
True Blue
List, I have one particular insurance company that is denying modifier 50 with 64612 code, saying that it is an invalid modifier for this type of procedure and the explanation is that since there is only one head, bilateral would not apply! Doctor performs auriculotemporal, supraorbital, occipital injections on both sides of the head for his specialized neurology practice. I am unable to obtain Anthem Federal guidelines, customer service offers varied, inconsistent answers, and unable to get a response from Escalated services at this time. I resubmitted the claim with guidelines from MCR and our local carrier. It still denied., but this is a whole different "animal". More claims are stalled pending to go out until we get an answer. I suppose we could bill one line without the modifier and receive reduced payment, but this just seems so wrong. So far they don't accept LT and RT OR modifier 50. Next step is to submit 64612 (2). Surely there should be some way to find out HOW we are to bill this and whether or not it's just a case of carrier preferences and accept the minor reduced payment from what other carriers follow?
---Suzanne E. Byrum CPC
---Suzanne E. Byrum CPC