shelli0951
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I have a question and was wondering if anyone could help.
We billed a patients primary insurance (which we par with) and took the contractual adjustment. The secondary insurance came back and paid the amount we contractually adjusted off from the primary insurance. I'm not sure if it is legal to void the adjustment and accept the secondary ins. pymt or should I refund the money to the secondary insurance payor?
Thanks for your help in advance!
Shelli
We billed a patients primary insurance (which we par with) and took the contractual adjustment. The secondary insurance came back and paid the amount we contractually adjusted off from the primary insurance. I'm not sure if it is legal to void the adjustment and accept the secondary ins. pymt or should I refund the money to the secondary insurance payor?
Thanks for your help in advance!
Shelli