sdunaway1
Guru
Does anyone know if you can create a clinic rule that states that we will bill the secondary insurance a total of 2 times and make an attempt to collect on the balance after the primary insurance has processed . If we do not get an answer from the secondary policy we will then bill the patient and they can bill their insurance for the payment?
We have quite a few patients that have secondary insurance policies that do not want to process , stating that they have not rec prime eob , not received the claim etc..... We always send eob and these claims are a lot of time and money to process.
Please let me know if anyone else has done this in your office.
Thank you so much !!
We have quite a few patients that have secondary insurance policies that do not want to process , stating that they have not rec prime eob , not received the claim etc..... We always send eob and these claims are a lot of time and money to process.
Please let me know if anyone else has done this in your office.
Thank you so much !!