Cdawso2
Guest
I am taking over our previous billets job and I have a question. I am sure we are doing something wrong.
When a new patient comes in we verify insurance. Say they have a 1500$ deductible.
The doctor lets them do a self pay discount and collects 50$ and then bills the insurance for whatever the visit total was (varies from $150,250,350) we get eob back claiming no pay due to the deductible. We then apply the 50$ payment the patient made and adjust the balance to zero. Essentially writing it off. So basically we bill insurance, we keep the 50$. Is the visit total paying down the deductible even though we never collect it? I'm so confused I feel like this isn't correct. Shouldn't I be putting the visit total to patient portion if deductible has not been met or make a rule that we don't bill insurance until the deductible is met.
When a new patient comes in we verify insurance. Say they have a 1500$ deductible.
The doctor lets them do a self pay discount and collects 50$ and then bills the insurance for whatever the visit total was (varies from $150,250,350) we get eob back claiming no pay due to the deductible. We then apply the 50$ payment the patient made and adjust the balance to zero. Essentially writing it off. So basically we bill insurance, we keep the 50$. Is the visit total paying down the deductible even though we never collect it? I'm so confused I feel like this isn't correct. Shouldn't I be putting the visit total to patient portion if deductible has not been met or make a rule that we don't bill insurance until the deductible is met.