Stephanie95
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If patient "A" has primary insurance Aetna and Premera secondary and a clinic billed out a lab code to the primary Aetna that sends a response saying it is CO222 Exceeds the contracted maximum number of hours/days/units by this provider for this period and the EOB says the PT responsibility is $0 and this claim got sent to the secondary INS Premera who paid and also gave a portion to PR would you bill the PT for that amount as the Primary processed with the PT owing nothing as it is CO? Should the provider have written the amount off by the Primary as it was a CO222 and exceeded the contracted amount? Or should this claim have been sent to secondary? Was told by primary INS that we can not balance bill the PT as they denied it with the PT being responsible for nothing.