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Please advise!! I think this should be an easy question to answer, but I have spent the last hour trying to find an answer to my question. We have a patient who has commercial primary, medicare secondary, as disabled beneficiary under 65. Her primary paid her office visit, with a $30.00 co pay due. Which we billed to Medicare, and they applied to deductible. Can we bill the patient? There is conflicting information on the Medicare EOB. One lists, $32.21 as patient responsibility, and another (for a different date of service) Medicare EOB lists $0 patient responsibility. I am so confused! I am an old school biller/poster, and "back in the day" we never took an adjustment on a secondary payor that applied to deductible, and we would bill the patient for the deductible. I am very appreciative of any advise I could get!
Thanks all!
Martha
Thanks all!
Martha