Recently I have received from highmark BC they are refusing to pay for the assist fees on a hernia repair because "the submitted medical records indicate the name of the assistant at surgery; however the operative report did not indicate how the assistant at surgery actively assisted the operating physician. " Has anyone else seen this? Any idea what they are looking for specifically? It is my understanding that the hospital requires an assist on all surgeries. I have tried to call Highmark to ask where I can find the information that they feel is needed but to no avail.
thank you
thank you