I am working at a Allergy/Immunology office and have problems with getting response from Ins. Co. regarding appealing and reconsideration of our claims.
I send appeals multiples times and not getting any resolution. I feel that I am at a dead end.
I have been working on claims back and forth for months and expediting claims as per representative instructions and when which they say give 30 days to hear from them then after submitting documents that they have requested, they come back with denial of untimely filing or it looks that they have not looked at the documentation that was submitted and denied claim.
Does anyone knows how to deal with this and is there any information I can read or look up?
Thank you.
I send appeals multiples times and not getting any resolution. I feel that I am at a dead end.
I have been working on claims back and forth for months and expediting claims as per representative instructions and when which they say give 30 days to hear from them then after submitting documents that they have requested, they come back with denial of untimely filing or it looks that they have not looked at the documentation that was submitted and denied claim.
Does anyone knows how to deal with this and is there any information I can read or look up?
Thank you.