We have a patient where primary paid their allowed amount and the co-pay/co-insurance was submitted to the secondary carrier.
The secondary carrier came back stating the primary paid more than the secondary allowed amount and did not remit payment.
The question is:
Is the patient responsible or do we write the balance off as contractual.
Lunch is riding on this one.![Smile :) :)](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Thanks!
Peggy
The secondary carrier came back stating the primary paid more than the secondary allowed amount and did not remit payment.
The question is:
Is the patient responsible or do we write the balance off as contractual.
Lunch is riding on this one.
Thanks!
Peggy