Wiki 11400 and 11402 denials

Plaw4444

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Gold Canyon, AZ
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BCBS denied the following codes billed from POS dermatologist's office for excision benign lesion 0.5 inches on established pt's back (80 y.o. male):
1) DOS I0/10/2023
ICD-10 L728, L570
CPT 99213 -25
CPT 11402

2) Same pt, provider, POS, excision benign lesion 0.2 inches on different area of back
DOS 10/30/2023
ICD-10 L728
CPT 11400
FYI: Demographics, POS, etc. all accurate/confirmed
TCT ins re denials resulted in "...we don't pay for the codes provided..."
Your thoughts would be appreciated. :unsure:
 
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