99421

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    Wiki PHONE CONSULTS -NEW PATIENT VS ESTABLISHED PATIENTS

    Hello, My company would like to start billing for our short phone conversations and emails. 99441-99443, 99421-99423. Here is our situation. We provide free phone consults to patients. However, when they come for surgery, we do a full H&P and bill a new patient code with surgery. My...
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    Wiki What CPT for Virtual Visit for a new patient

    Our office in some cases is seeing new patients via virtual visit / telehealth. Were using 99421 but receiving denials as this code specifies established patient. Anyone know what code should be used for a new patient?
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