Codes 99241-99245 are still viable in some cases.
If your pulmonologist provided an office consultation service, you can still report these services to some private payers although Medicare has stopped accepting these claims. Our experts guide you to walk the thin line on consult coding and recoup the most for your practice.
Situation: We have a pulmonologist we routinely refer to who generally sees our patients initially, charges a consult, and then has them back for follow-up a year later. She is charging a consult again for that follow-up visit. Is this appropriate?
Understand What Constitutes a Consult
According to CPT®, a consultation is a “type of service provided by a physician whose opinion or advice regarding evaluation and/or management of a specific problem is requested by another physician or other appropriate source.”
Note: When requested by a physician or other appropriate source, a consultation may be provided by a physician or qualified non-physician practitioner (NPP). In order to be a qualified NPP, performing a consultation service must be within the scope of practice and licensure in the state in which the NPP practices.
“If this is a Medicare patient, the initial servicemay be billed out under their own NPI (with a new or established patient visit code). If this is non-Medicare, the service is billed under the provider according to the contractual arrangement (e.g., the NPP if enrolled with that payer; or the physician if the payer does not enroll NPPs),” informs Carol Pohlig, BSN, RN, CPC, ACS, Senior Coding & Education Specialist at the Hospital of the University of Pennsylvania.
A consultation requested by a patient or family would not be reported as a consultative service. An appointment prompted by the patient to seek a second opinion also does not fit the CPT® definition of a consultation code. However, you canreport these visits using another applicable E/M service code such as an office visit code (99201-99205 for a new patient or 99211-99215 for an established patient).
Verify Documentation of Criteria
Before you can consider a service a consultation, your provider must meet and document the following criteria:
If you can code the patient’s visit as a consultation, choose the appropriate code from among 99241-99245 (Office consultation for a new or established patient …).
Therapeutic and diagnostic procedures may be performed by the consultant at the time of the consultation. Once that initial visit is complete, and the physician has accepted to follow the patient for the care of the reason that they were sent for their opinion, subsequent visits are considered established patientm office visits (99212-99215, Established Patient Office or Other Outpatient Services).
Assess the Subscriber’s Scenario
When deciding how to handle the subscriber’s situation, start by asking some background questions.
“First, did your physician (or any other provider) request the physician’s opinion in the second year for a different problem?” asks Gloria Sikora with Trinity Mother Frances Hospitals and Clinics in Texas. “Second, it could be assumed since she is following the patient that she accepted care of the patient (for that problem).” “If the consultant planned to follow up with the patient in a year, then the second service cannot be rendered as a new consultation,” adds Pohlig.
Barbara J. Cobuzzi, MBA, CENTC, CPC-H, CPC-P,CPC-I, CHCC, president of CRN Healthcare Solutions, a consulting firm in Tinton Falls, N.J., agrees. “Unless the other doctor’s opinion is asked for, each time that the follow up for annual surveillance is done, it is a follow-up visit, not a consult. If the Plan of Care is to follow up with the patient in the year and check up on them, it is a follow up visit.
Remember: For each consult, the opinion of the consultant needs to be requested from the referring physician in order for the consult to be valid (assuming the payer is a payer who accepts and processes on consults). The consultant could have turned the care over to the PCP after the initial consultation, and a year or two later, was consulted for another issue. This could qualify as a separate consultation.
“Otherwise, there are not any consults anytime, even when the consultant’s opinion is being requested (such as with Medicare and any other payers who follow Medicare’s rules for consults),” Cobuzzi says.
If the patient is non-Medicare and the payer has not indicated that they follow Medicare’s rules for consultations, you could mcode from 99241-99245 for the consultant services in an outpatient setting. The level of consultation is based on the documentation in the medical record and the documented problem(s) establishes medical necessity for the consultation.
If the patient is Medicare or is covered by a payer that doesn’t recognize consultation codes, report the most appropriate E/M office code for the service.