Question: Are there any major takeaways in the new evaluation/ management (E/M) changes released by the Centers for Medicare & Medicaid Services (CMS) and the American Medical Association (AMA)? Alabama Subscriber Answer: One big takeaway: “Documentation will now focus on the physician’s thought processes on how to take care of patients, instead of the current mandatory standards of click and paste or templated checked box scenarios through EHR systems,” says Terry Fletcher, BS, CPC, CCC, CEMC, CCS, CCS-P, CMC, CMSCS, ACS-CA, SCP-CA, QMGC, QMCRC, QMPM, a coding and billing consultant and podcast host in Laguna Niguel, California. Check back for more updates on the 2021 E/M changes and how they’ll affect your practice.