Practice Management Alert
Remember that People Focus Differently
Question: One of our front office ladies brings a notebook into every staff meeting. At first I thought it was great because I thought she was diligently taking notes, but then I realized she doesn’t doodles and does random drawings during the whole meeting. Should I consider talking to her and even possible disciplinary action?
Anyone who’s ever been in a meeting has noticed that not everyone is sitting straight up at attention, eyes open wide, firmly planted on the speaker. There are those folks who, pen in hand, are furiously scribbling away, but they’re not just taking notes — they’re doodling!
But don’t jump to conclusions. Just because your employee is drawing pictures of her dog doesn’t mean she isn’t listening to what you’re saying. She’s probably a tactile and visual learner. The task of doodling and the pictures she creates while she listens may actually help her better retain the information later. So keep your cool and don’t assume she’s disinterested. She’s hearing more than you think. Unless you notice this employee is not contributing to discussion or is not implementing training discussed in the meetings, just let her doodle.
New Jersey Subscriber
Answer: Doodling is not just scribbling absentmindedly. It actually helps some people concentrate and learn more.
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