READER QUESTIONS:
Avoid 99441-99443 After In-Office E/M
Published on Sun Sep 20, 2009
Question: A new patient came to our office, and the physician did a complete workup, resulting in a level-three new patient E/M visit. Later in the week the doctor called the patient to see how he was doing and to discuss questions the patient had. He spent 22 minutes on the phone with the patient. The doctor thinks since there are telephone codes, we should report them. I don't think this is a billable service. Who is correct? Delaware Subscriber Answer: You are correct. CPT offers three telephone service codes: • 99441 -- Telephone evaluation and management service provided by a physician to an established patient, parent, or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment; 5-10 minutes of medical discussion • 99442 -- ... 11-20 minutes of medical [...]