EM Coding Alert

Don’t forget POS code 02 on your telemedicine claims.

With CPT^® 2017, you’ve gained several new telemedicine concepts to master including a place of service (POS) code, appendix, symbol, and modifier.

Remember: The new Appendix P alone contains 34 evaluation and management (E/M) codes, and although all of the codes in the appendix aren’t new, having them in one location is a great reference tool.

Don’t fall behind the times! Learn what you need to know about telemedicine to protect your reimbursements today.

Learn Criteria for Medicare’s Telemedicine Services 

Medicare.gov classifies telemedicine as “medical or other health services given to a patient using a communication system (like a computer, phone [with two-way visual capabilities], or television) by a practitioner in a location different than the patient’s” (www.medicare.gov/glossary/t.html).

If the telemedicine service meets all of the following stipulations, Medicare will pay both a facility fee to the originating site and a separate payment to the distant site practitioner who provided the service:

• A physician or other authorized practitioner must provide the telemedicine service 
• The patient who receives the telemedicine service must be enrolled under Medicare Part B and receive the service at an accepted telemedicine originating site
• The qualified physician must employ interactive, real-time, two-way telecommunications equipment that includes both audio and video when he provides the telemedicine service
• The service must appear on Medicare’s list of approved telemedicine services. Access the list here: https://www.cms.gov/Medicare/Medicare-General-Information/Telehealth/Telehealth-Codes.html.

Fun fact: You can submit a request to add a service to Medicare’s telemedicine services list. Just ensure that you follow CMS’s criteria — also available on the website.

More info: To learn more about Medicare’s telemedicine service requirements, you can reference the 2017 Physician Fee Schedule Final Rule available under “Related Links” at www.cms.gov/Medicare/Medicare-Fee-for-Service-Payment/PhysicianFeeSched/PFS-Federal-Regulation-Notices-Items/CMS-1654-F.html.

Recognize New Star Symbol and Appendix P

The 2017 AMA CPT^® manual gives you a brand-new appendix, Appendix P, which provides guidance for the 79 codes you can use with modifier 95 (Synchronous telemedicine service rendered via a real-time interactive audio and video telecommunications system) to report real-time, remote telemedicine services, according to Mary I Falbo, MBA, CPC, CEO of Millennium Healthcare Consulting, Inc. in Lansdale, Pa.

CPT^® 2017 also designates the relevant telemedicine codes that are repeated in Appendix P with a star (*) symbol next to the code in the code set.

Your Appendix P options for E/M include these codes: 

• 99201-99205, Office or other outpatient visitfor the evaluation and management of a new patient, which requires these 3 key components …
• 99212-99215, Office or other outpatient visit for the evaluation and management of an established patient, which requires at least 2 of these 3 key components …
• 99231-99233, Subsequent hospital care, per day, for the evaluation and management of a patient, which requires at least 2 of these 3 key components …
• 99241-99245, Office consultation for a new or established patient, which requires these 3 key components …
• 99251-99255, Inpatient consultation for a new or established patient, which requires these 3 key components …
• 99307-99310, Subsequent nursing facility care, per day, for the evaluation and management of a patient, which requires at least 2 of these 3 key components …
• 99354 and 99355, Prolonged evaluation and management or psychotherapy service(s) (beyond the typical service time of the primary procedure) in the office or other outpatient setting requiring direct patient contact beyond the usual service … 
• 99406 and 99407, Smoking and tobacco use cessation counseling visit …
• 99408 and 99409, Alcohol and/or substance (other than tobacco) abuse structured screening (eg, AUDIT, DAST), and brief intervention (SBI) services … 
• 99495 and 99496, Transitional Care Management Services with the following required elements: Communication (direct contact, telephone, electronic) with the patient and/or caregiver within 2 business days of discharge Medical decision making of at least moderate complexity during the service period Face-to-face visit … 

Meet New POS Code 02

CMS also created a new place of service (POS) code for telemedicine: POS 02 (Telehealth: The location where health services and health related services are provided or received, through a telecommunication system), according to a MLN Matters article released on Aug. 12, 2016. Head to www.cms.gov/Outreach-and-Education/Medicare-Learning-Network-MLN/MLNMattersArticles/Downloads/MM9726.pdf to read the full article.

Urgent: According to CMS, physicians working from a distant site who do not use POS 02 when reporting their telemedicine services will receive a denial, effective Jan. 1, 2017.

Distinguish Between Modifiers GT/GQ & Modifier 95

When you report telemedicine services with POS code 02, Medicare requires you to append either modifier GT (Via interactive audio and video telecommunication systems) or GQ (Via asynchronous telecommunications system) to your CPT^® or HCPCS code. Your Medicare Administrative Contractor (MAC) will deny the service if you use the POS code 02 without the appropriate GT or GQ modifier, or vice versa.

For 2017, CPT^® gives you a new telemedicine modifier — 95 — to report telemedicine services your physician provides via real time, interactive audiovisual telecommunications.

Important: “Only when the 95 modifier and the correct POS of 02 are indicated on the claim, will it be considered for reimbursement by most payers that don’t recognize the GT modifier,” says Suzan Hauptman, CPC, CEMC, CEDC, senior principal of ACE Med group in Pittsburgh, Pa.

Falbo provides further insight into the telemedicine modifiers.

“Currently, CMS has HCPCS modifier GT to identify synchronous service via interactive radio and video telecommunications system, which is not accepted by all payers,” Falbo says. “Therefore, modifier 95 has been developed to provide a reporting mechanism that is similar to CMS and possibly other payers who recognize GT.”

Remember: Practices should always check with the payers on telemedicine coverage policies and the use of the appropriate modifier — 95 or GT, according to both Hauptman and Falbo.