Question: A new patient reports to the orthopedist complaining of left shoulder pain. The provider performs an evaluation and management (E/M) service that lasts 43 minutes and involves low-level medical decision making (MDM). Based on the E/M, the orthopedist orders a computed tomography (CT) on the patient’s shoulder with contrast. The CT was performed and interpreted at another facility. Final diagnosis was solitary bone cyst, left shoulder. How should I report this encounter? Illinois Subscriber Answer: On the claim, you’ll report: FYI: For coders who are unfamiliar with this condition, “a solitary bone cyst of the … shoulder, also known as a simple bone cyst, is a benign, empty or fluid filled cavity in bone that can weaken it,” according to Codify by AAPC.