mrse1231
New
I am having difficulty getting paid for synagis. Typically, it is just a nurse visit so I am only listing 90378 & 96372 on the claim. Since the synagis is provided to our office 90378 carries a $0 charge and this line does not make it to the payer. Naturally they are denying the admin since they see no product. I was told by our software company that I would have to put a charge amount on a line for it to make it through the clearinghouse. Is placing a one cent charge on an item provided to our office legal?