• 1 SURVEY MANAGEMENT: 5 Things You Never Want to Happen During the Survey -- and How to Make Sure They Don't

• 2 QUALITY OF CARE: A 3-Prong Plan Can Expedite Care for Emergent Conditions

• 3 Survey Management Tip: Nervous When Surveyors Watch You Do Med Pass?

• 4 RISK MANAGEMENT: Beware Aberrant Prescribing Patterns Linked to a Provider's Financial Interest in a Product

• 5 QUALITY OF CARE: Create Crystal Clear Phone and Preauthorized Orders With These Tips

• 6 TOOL: This Data Collection Form Can Help Nurses Present a Clear Picture to Physicians

• 7 MDS 3.0 UPDATE: Get Up to Speed With the MDS 3.0: Here's What You Need to Know Now

• 8 READER QUESTION: Do ALJ or DAB Rulings Indicate Whether IJ Citations Should Involve Actual Harm?