• 1 Risk Management: Don't Let Residents' 'Exiting Behaviors' Land You On The Fast Track To Decertification

• 2 Resident Assessment: 5 Reasons Why Residents Attempt To Elope

• 3 Clip 'N Save: Use This Assessment Form To Get To The Bottom Of Exiting Behaviors

• 4 Survey Preparation: What To Say When Surveyors Call You On The Carpet

• 5 Quality Measures - Special Report: Don't Trip Over Risk-Adjustment Pitfalls To New Pressure Ulcer Quality Measures

• 6 Quality Reporting - Special Report: Prevent Your Pressure Ulcer Scores From Becoming A Sore Point With Surveyors And Consumers

• 7 LTC Trends: Facilities Get An 'A' For Pain And 'Needs Improving' For Pressure Ulcer Scores

• 8 Survey Compliance - Beware: OIG Audit May Hold Lesson For All Facilities Providing Restorative Nursing

• 9 Survey & Clinical News To Use

• 10 Reader Question: Fashion Customer Satisfaction Surveys To Help, Not Hurt, Your Facility