• 1 Compliance: Get Ready For A Big Crackdown From MACs & ZPICs

• 2 Organization: Meet Goals With This 7-Step Plan

• 3 Staffing Strategies: Beef Up Your Grievance Policy To Manage Complaints

• 4 OASIS: Avoid These Common OASIS ADL Item Errors

• 5 Education: Get Training On This Year's Outlook For Hospices

• 6 Industry Notes: Try This Approach to Assessing Ability

• 7 Industry Notes: HHA Owners Plead Guilty to $48-Million Fraud Scheme

• 8 Industry Notes: Co-Owner of HHA Faces 10-Year Prison Sentence

• 9 Industry Notes: Beware of LUPA Glitch for High Therapy Episodes

• 10 Industry Notes: 3 More States Sign on to Operate Exchanges

• 11 Industry Notes: Louisiana Eliminates Medicaid Coverage for Hospice Care

• 12 Industry Notes: MACs Focus on Medicare Payments for Illegal Immigrants