• 1 Transactions: TCS TESTING PLAN VITAL TO ENSURE YOUR BUSINESS' SURVIVAL

• 2 Training Tips: RESOLVING COMPLAINTS STARTS WITH YOUR FRONTLINE

• 3 Privacy: For Mental Health Care, Let Cooler Heads Prevail With Patient Notes

• 4 The Third Degree: READER QUESTIONS ANSWERED

• 5 Privacy: Eckerd Has Key To Compliance On The Cheap

• 6 Privacy: KEEP PHI STRICTLY CONFIDENTIAL

• 7 SAMPLE DOCUMENT: Confidentiality and Security Agreement

• 8 HIPAA Alert: Avoid HIPAA Scams! How To Smell A 'HIPAA-Certified' Rat

• 9 Notices of Privacy Practices: OHCAs AND NOTICES OF PRIVACY PRACTICES: A CONFUSING COMBO

• 10 Health Information News: TEXAS MAN, ACCUSED OF DUI, LEARNS NOT TO MESS WITH HIPAA

• 11 Sample Document: GIVE PATIENTS PREFERENCES WITH PHONE MESSAGES

• 12 HIPAA Study: ARE YOU TRANSMITTING PHI IN YOUR E-MAIL?