Urology Coding Alert

Reader Questions:

Familiarize Yourself With Free Sample Best Practices

Question: The doctors in our practice often provide our patients with complimentary samples, which typically include medications, tubing, or bandages. We were informed by an external billing company that this could be a noncompliant activity and potentially lead to issues. Is it a good idea for the doctors in our practice to distribute free samples to patients?

AAPC Forum Participant

Answer: Yes, physicians are generally allowed to give out free samples to patients. However, it’s important to note that there are certain guidelines and regulations that need to be followed. For instance, the samples should be directly from the manufacturer and not billed to any insurance. Also, the samples should not influence the physician’s decision in prescribing certain medications. It’s always best to consult with a healthcare attorney or compliance officer to ensure that all practices are in line with the law and regulations.

As long as there are no conflicting local laws, your medical practice should be able to distribute medications or other items free of charge to your patients during in-person consultations or office visits.

It’s crucial to always give clear instructions and refrain from distributing expired materials. Some professionals recommend maintaining a record that includes details like the batch number of these samples or supplies. In some cases, the electronic health record (EHR) e-prescribing system can be used to document a prescription provided as a sample, instead of sending it to a pharmacy. Remember, if the samples were received free of charge by the office, the patient should not be billed for them.