Practice Management:
Improve Patient Satisfaction With QI Principles
Published on Fri Oct 13, 2023
Illuminate your practice’s weak points through data and documentation. While customer service might not always be at the forefront of daily operations in medical practices, using quality improvement (QI) principles to evaluate customer satisfaction can provide a useful framework for practice success. Here’s how you can identify strengths and weaknesses by collecting hard data on how patients feel about their [...]