Urology Coding Alert

Here are your steps to internet, telephone, and remote coding options.

As the technology available to check on patients has expanded, so have your options for coding services provided with these tools. And 2019 brought multiple changes to how you can report an E/M service involving internet, telephone, remote monitoring, or other tools. That means it’s time to get savvy about how to report these services so you can get paid your due.

Step 1: Understand Both Sides of the Technology Equation

If your surgeon either requests or receives an electronic-media consultation regarding a patient’s health record, you might need to turn to one of the following CPT^® 2019 codes:

• 99451 (Interprofessional telephone/Internet/electronic health record assessment and management service provided by a consultative physician, including a written report to the patient’s treating/requesting physician or other qualified health care professional, 5 minutes or more of medical consultative time)
• 99452 (Interprofessional telephone/Internet/electronic health record referral service(s) provided by a treating/requesting physician or other qualified health care professional, 30 minutes).

Tip: The key to distinguishing these codes is understanding whether your physician is requesting a different provider to look at a health record, or if he or she is on the other side of the request.

According to CPT^® coding guidelines, when performing the 99451 services, the provider you’re coding for is acting as a consultant. That means the urologist would access the patient’s medical record via telephone, internet, or electronic health record (EHR). The surgeon then evaluates whatever records are available – history and physical, lab results, imaging reports, surgical reports, etc. The urologist then provides an opinion on the case and sends the referring provider (the treating or requesting physician or other qualified healthcare professional) a written report of treatment/management recommendations.

The difference with the 99452 service is that you’re reporting for the reverse: your urologist is the patient’s requesting provider rather than the consulting provider. Guidelines state that 99452 represents when a provider interacts with a consulting provider via telephone, the internet, or an EHR. For instance, your urologist would initiate the communication to share information with the consulting provider to help him form an opinion about the patient’s future treatment or care management.

Watch out:  If you report 99451 or 99452 as a stand-alone service, be cautious with your reimbursement expectations. “It remains to be seen if payers will reimburse for these services, because a face-to-face encounter is usually required. If the payer currently does not reimburse for interprofessional services, that’s probably an indication that they will also not pay for these two new services,” explains Melanie Witt, RN, MA, an independent coding consultant in Guadalupita, NM.

More restrictions: The first-quarter 2019 Correct Coding Initiative (CCI) edits bundled codes 99451 and 99452 as a column 2 code with hundreds of other procedures. Each of the code pairs has a modifier indicator of “0,” meaning that you can’t override the edit pair.

Bottom line: If your surgeon uses technology such as a patient EHR to request or perform an assessment as part of a larger service, you should report only the primary code. Any interprofessional communication your surgeon might have in those cases is included in the primary procedure.

Step 2: Observe New Ways to Record Data Management

Another information-technology process your physicians might provide involves remotely monitoring a patient’s physiological data.

Prior to this round of CPT^® revisions, you had two codes you could use to report these activities, but CPT^® 2019 deleted 99090 (Analysis of clinical data stored in computers (eg, ECGs, blood pressures, hematologic data)) because it is now outdated. “What was previously captured in 99090 is now included in other codes, including the new remote physiologic monitoring [RPM] codes,” says Kent Moore, senior strategist for physician payment at the American Academy of Family Physicians.

In place of 99090, you might need to report one of the following three new codes to describe this work in 2019:

• 99453 (Remote monitoring of physiologic parameter(s) (eg, weight, blood pressure, pulse oximetry, respiratory flow rate), initial; set-up and patient education on use of equipment)
• 99454 (… device(s) supply with daily recording(s) or programmed alert(s) transmission, each 30 days)
• 99457 (Remote physiologic monitoring treatment management services, 20 minutes or more of clinical staff/physician/other qualified health care professional time in a calendar month requiring interactive communication with the patient/caregiver during the month).

The codes reflect each step in the data collection process, from setting up the device and teaching the patient how to use it (99453), to supply of the device for daily recording or programmed alert transmissions (99454), to monitoring the data gathered and communicating any information and care plan revisions to the patient based on a provider or other qualified healthcare professional’s interpretation of the device’s data (99457). And like revised code 99091, you can report 99454 and 99457 only once per calendar month.

These additions represent “an interesting step toward including IT-related monitoring of a patient’s chronic conditions,” according to Chelle Johnson, CPMA, CPC, CPCO, CPPM, CEMC, AAPC Fellow, billing/credentialing/auditing/coding coordinator at County of Stanislaus Health Services Agency in Modesto, Cal.

If you use these codes, “required documentation, such as the number of reports per month, signatures, which staff will review the results, and so on seems unclear,” says Johnson.