Question: Our first responders have been requesting reliable communication methods when they’re on the way to a medical emergency or transporting the patient to a hospital. Are there options that are secure and compliant? Colorado Subscriber
Answer: Several messaging systems exist on the market that are HIPAA-compliant and secure, so your emergency personnel can receive and relay crucial information about the patient while in transit. One example is Celo Health’s messaging platform. Recently, the company connected with New Zealand Air Ambulance, so the emergency personnel and care teams could communicate securely and instantly. The messaging platform is HIPAA compliant, allows users to create care team groups, and create a patient case so multiple users can discuss the patient as a team.