Anonymous CT reader
Answer: After reviewing the medical report detailing the readers billing problem, Garnet Dunston, CPC, MPC, of Dunston Enterprises Inc. in Phoenix, AZ, noted that the report specifically states the patient has a history of burping and abdominal discomfort. The payment problem may arise from the diagnosis code assigned, she says.
Given the symptoms that are outlined in the patients report, I think this practice could have assigned either 789.00 (abdominal pain; colic: NOS, infantile; cramps, abdominal) or 787.3 (flatulence, eructation, and gas pain).
I believe I would have submitted this bill first with 789.00 because the patients discomfort has been documented. It may be possible to use a different fifth digit for diagnosis code 789.0, showing the specific location of the abdominal pain/discomfort, if known. The higher the specificity of the code, the better the likelihood of reimbursement.