Question: We have been getting tons of review from Medicare for what we thought were consultations. For example, when our doctor does a consultation, we bill it as a consult and we get reimbursed. But if our doctor sees the patient 10 days in a row and we bill those visits as consults, we get reviewed. How should we bill consultations?
Melissa Winans, Office Manager
Ohio Valley Pulmonary Services, Marietta, Ohio
The physician provides an opinion or advice regarding evaluation and/or management of a specific problem, after another physician requests it.
A request for a consultation from an appropriate source and the need for consultation are documented in the patients medical record.
After the consultation is provided, the consultant prepares a written report of his/her findings and provides it to the referring physician.
A physician/consultant can initiate diagnostic and/or therapeutic services at an initial or subsequent visit. Subsequent visits (not performed to complete the initial consultation) to manage a portion or all of the patients condition should be reported as subsequent care.
If consultation criteria are met, a physician should bill his or her first encounter with the patient as a consult. There are times, however, when a physician cannot diagnose a patient at the first visit.
The physician may order diagnostic tests to assist in forming a diagnosis. Those tests may take a day or two to be completed. In this situation, the first visit is billed as a consult and additional visits are billed as follow-up consultations until a diagnosis is established.