Stick to your guns: If your physician performs a separately billable procedure while rendering critical care, make sure you get paid for it. Although the 2003 CPT guidelines clearly state all the bundled procedures included in critical care, other private insurance companies sometimes try to bundle other services, says Nettie McFarland, RHIT, CCS-P, with Healthcare Billing Systems Inc. These services are bundled under critical care:
If you receive denials for services not listed in the bundled services, appeal the claims and send your insurance companies regulatory information, McFarland says. The time and hassle are "worth the effort" because you usually receive correct reimbursement after the appeal, she says.