Every doctor should own up to a patient's history of present illness. Ancillary staff (i.e., registered nurses [RN] and licensed practical nurses [LPN]) can be handy in documenting the history for an E/M encounter, but not past the review of systems (ROS); past, family, and social history (PFSH); and vital signs. From this point on, it's the physician's job to review and verify the authenticity of the information provided. In addition, only the physician who carries out the E/M service should perform and document the history of present illness (HPI). Example: Forget about this important guideline and you'll be at risk for a denial. Remember, the physician should always treat any information documented by the ancillary staff as "initial information," and support the reported visit level with an official entry, documenting his own HPI. However, this general rule remains: HPI, medical decision making and examination are considered physician's work and not relegated to ancillary staff. A Scribe May Do The Doctor's Work -- Sort Of In some cases, a physician would ask his ancillary staff to act as "scribe," documenting the information as the physician dictates it. Most payers allow providers to use scribes but only to help in documenting the services performed by the physician. CMS provides the following definition of a scribe: "A scribe is one who follows the doctor around and writes word for word, what the doctor says as he's examining the patient -- a sort of human tape recorder." Aside from nurses, medical students, physician assistants (PAs) or front desk staff could all act as a scribe. A must: What About EMRs? Practices using electronic medical records (EMR) in their office recommend that the provider type the note or use customizable "auto-fills" to drop in commonly used notes while in the room. For physicians who don't wish to be "bothered" with this work, they may use following options: Whether your practice is into EMRs or good old written medical records, you should keep in mind that a scribe acts as a "shadow" to the physician. She records all of the chart elements that you -- coders -- look for in deciding E/M levels and CPTs. The scribing activity must also be noted in the encounter note. "Scribe guidelines emphasize that scribes are recording these elements strictly from physician direction. Like coders, scribes cannot assume that something was done without clear direction from the physician," says Jim Strafford, CEDC, MCS-P in his article Scribing: A Very Old and Up-to-date Profession for Coders published in the Amercian Academy of Professional Coders (AAPC) website (http://news.aapc.com) on October 6, 2010. "Scribes also document consults with other physicians, review old records, labs, ordered diagnostics, and findings. An effective scribe documents all of the elements for the allimportant MDM element of documentation," adds Strafford.