Question: Our psychiatrist’s office is usually closed at 5:30 p.m. But once a week, we stay open till 8 at night to accommodate walk-ins. Can we bill these patients that come between 5:30 p.m. and 8 p.m. with after-hour codes?
Answer: Before you think about after hour codes, you should know that these codes are not recognized by Medicare. So if you are treating Medicare patients, you will only use the usual office visit codes.
You can consider using after-hour codes for non-Medicare patients. But you cannot use these codes for the scenario that you have described above. After-hour codes are used if your psychiatrist sees a patient beyond normal working hours. Since it is a regular practice for your office to work on one particular day till the hour of 8 p.m., it is still considered as normal working hours as this is routine and not done to benefit any particular patient. So, in this condition, you will only be able to bill the visits with new or established evaluation and management codes.
But if your psychiatrist sees any patient on any day beyond the normal specified schedule (5:30 p.m. on all working days and 8 p.m. on that one day), then it is possible for you to consider billing after-hour codes. You can use 99050 (Services provided in the office at times other than regularly scheduled office hours, or days when the office is normally closed [e.g., holidays, Saturday or Sunday], in addition to basic service). You can also use this code if your psychiatrist sees any patient on a holiday or a Saturday or Sunday when your practice is not normally open.
But, prior to using after-hour codes, it is best to check with the insurance companies to know about their policy of providing coverage to these codes.
New York Subscriber