Primary Care Coding Alert

You-ll have only the more specific way to report prolonged services.

Have you tried adding modifier 21 onto a 99214 or 99222 that took longer than usual? CPT 2009 eliminates this pitfall by taking you directly into prolonged services codes.

Before you start adding 99354-99397 onto an E/M service, check out these changes.

"Providers and billers would forget that modifier 21 (Prolonged evaluation and management services) was allowed only for the highest level E/M code in a category, recalls Lynn A. Brown, CPC, director of physician coding and reimbursement at

CHS in Birmingham, Ala. Per CPT 2008, Appendix A, you would use the modifier only with "the highest level of E/M service within a given category -" and only on an E/M code.

"If the time documented did not exceed 30 minutes above the CPT allotted time," you could possibly append modifier 21 to the E/M, Brown explains.-"Because Modifier 21 was redundant in some cases and confusing to some, eliminating this

modifier will simplify the decision," she adds.

Using a 99354-99359 code, rather than modifier 21, also provides more description.

"The prolonged E/M service codes clarify whether it was face-to-face time with the patient and specify exactly the time parameters involved," explains Jennifer Swindle, RHIT, CCS-P, CPC-EM-FP, CCP, director of coding compliance/charge

entry for QLIMG, and director of the coding and compliance division of PivotHealth LLC in Garden City, N.Y.

Report E/M services that are 30 minutes or more beyond the usual service for direct and indirect patient care using prolonged services codes 99354-99359.

Example: A visit, in which the E/M medical necessity level meets the criteria for 99214 (Office or other outpatient visit for the evaluation and management of an established patient, which requires at least 2 of these 3 key components: a detailed

history; a detailed examination; medical decision making of moderate complexity - Usually, the presenting problems are of moderate to high severity. Physicians typically spend 25 minutes face-to-face with the patient and/or family), takes 60

minutes of face-to-face time with the physician. This visit would be eligible for an additional prolonged service code of 99354 (Prolonged physician service in the office or other outpatient setting requiring direct [face-to-face] patient contact beyond

the usual service; first hour [List separately in addition to code for office or other outpatient evaluation and management service]) with 99214, Brown says.

If you were one of the lucky few getting paid for 99215-21, CPT 2009 will disappoint you. "Prolonged service of less than 30 minutes total duration on a given date is not separately reported because the work involved is included in the total work of

the evaluation and management codes," according to new CPT notes for 99354 and 99356. Because the reporting guidelines and use of the prolonged service codes (99354-99359) make modifier 21 obsolete, the AMA deleted modifier 21.