Reader Questions:
Don’t Withhold Records Due to Balance
Published on Thu Jul 15, 2021
Question: One of our patients has a sizable balance and hasn’t responded to requests for payment. They sent a request asking for a copy of their health records. Can I withhold them until they pay for the services we’ve already provided? Idaho Subscriber Answer: According to the U.S. Department of Health and Human Services, no, you cannot withhold protected health [...]