Reader Questions:
Consider Cost of Passing Fees to Patients
Published on Wed Oct 20, 2021
Question: Our practice is considering accepting credit cards for our patients’ encounter transactions. Can we pass the credit card processing fee onto them? Iowa Subscriber Answer: Doctors’ offices can tack the processing fee onto the patient’s fee, but think carefully about what patients might think about such an arrangement. Many patients are already upset about the expenses they’re personally responsible [...]