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Practice Management Alert

Reader Question:

You Can Say Patients' Names Aloud

Published on Tue Jul 09, 2019

Question: I have switched careers recently and now work at the front desk of a family practice office. I am not sure of what’s appropriate or legal behavior for the waiting room, in terms of the Health Information Accountability and Portability Act (HIPAA). For example, is it really OK to have a patient sign-in sheet at the desk and call out [...]
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