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Practice Management Alert

Practice Management:

Remember Copays are Contractual

Published on Fri Oct 25, 2024

Question: Can front desk staff waive copays at their discretion? For example, if a patient comes in and is obviously having a rough day, could we brighten their outlook via one fewer financial obligation? Wisconsin Subscriber Answer: No, neither front desk staff nor physicians nor anyone else can waive copays. Copays are contractual obligations between a practice and an insurance [...]
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