And in denial news, TrailBlazer shares a top-10 list to avoid Some practices have been saying it all along: While electronic medical records (EMR) may improve information flow and patient care, they may not be cost-effective for physicians. One payer now officially agrees. BlueCross BlueShield of Massachusetts recently announced that it will not require physicians to implement EMR in order to participate in its pay-for-performance bonus program. The payer reached its decision based on research of available studies including an American Medical Association study that estimated that doctors see only 11 cents of every dollar saved through health IT use. In other news: Other common errors included beneficiary ineligibility, medical-necessity issues, bundled services, noncovered services, missing/invalid group number, provider ineligibility, and failure to submit the claim to the primary insurer.